Only Spravato referrals are accepted at this time, and the process for authorization usually takes about 2 weeks from the referral date to completely process it with insurance and scheduling.  It may be faster depending on insurance response time.
Please message us with non-urgent questions below and allow 5-7 business days to receive a return email.  Call Pam or email me at if you are an existing patient and having trouble accessing the portal.
Thank you for your inquiry!

treatment Resistant Depression is Defined as failure to have an adequate response to 2 separate SSRIs and 1 other antidepressant to qualify for spravato

Star Behavioral Health’s office is on the first floor, handicap accessible, and parking is safe, next to the building, and free.

We have a secure patient portal that can be used for confidential questions, advice, and scheduling.

Tel: 540-512-9754  Email:

4800 Pleasant Hill Drive, Suite 102

Roanoke, VA 24018

© 2019 Pamela Ruppel, Star Health

Design by Michelle Gill

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